We Are Here To Answer
All Of Your Questions

Yes, hairdryers are available in each guest room.

Yes, we offer In-Room Dining at our New Orleans Hotel. The Breakfast menu is available from 7:00 AM to 11:00 AM, and the All Day menu is available from 11:00 AM to 10:00 PM, and an Overnight menu Tuesday–Saturday from 10:00 PM to 7:00 AM.

The hotel will store your luggage at no charge until your check-in.

Yes, the Monteleone currently has high-speed WiFi Internet access in all guest rooms and public areas in our New Orleans hotel, WiFi is complimentary.

Check-in time is at 4:00 PM. Check-out time is at 12:00 PM.

Yes, our rooftop pool is heated.

Our cancel policy varies depending on arrival date and events. Please refer to your confirmation email for your agreed upon cancel policy.

Yes, all rooms are equipped with a single-use Keurig coffee maker along with assorted coffee and tea.

Late check-out is based upon availability and is dependent on occupancy levels.

The hotel does not have balconies.

The hotel does not offer connecting rooms.

Our Reservations Office is staffed daily 9:00 AM to 5:00 PM.

Carousel Bar does not accept reservations. However, guests have exclusive access to take advantage of the early access to the Carousel Bar at 10am, before it opens to the public. Fees and advance reservations apply.

Yes, a desk and chair are in each guest room.

No, there is not a weight limit on pets.

Dogs & cats are allowed as part of our pet-friendly policy.

Not all rooms have grab bars in the shower so if needed, please specify so we can check availability of accessible rooms.

We have accessible features in some of our Traditional guest rooms. Please reserve a Traditional King room or Traditional Double/Double room and contact us at [email protected] to request the room assignment to have accessible features. These rooms are based upon availability and are not guaranteed.

Early check-in is based upon availability at the time of arrival. If a clean room is available, we will check you in. If a room is not available, we can store your luggage and contact you once a room is available.

Yes, we offer In-Room Dining at our New Orleans Hotel. The Breakfast menu is available from 7:00 AM to 11:00 AM, and the All Day menu is available from 11:00 AM to 10:00 PM, and an Overnight menu Tuesday–Saturday from 10:00 PM to 7:00 AM.

Carousel Bar does not accept reservations. However, guests have exclusive access to take advantage of the early access to the Carousel Bar at 10am, before it opens to the public. Fees and advance reservations apply.

No, we do not require that you have a wedding planner. However it is highly recommended.

You are welcome to use any vendors you like. All vendors must present a Certificate of Insurance.

We provide gold chiavari chairs with white cushions and champagne colored linen for the tables. We can provide mirror tiles and votive candles free of charge. You are welcome to bring in any centerpieces, décor, etc. to personalize your event.

• Special Room Rates
• Complimentary Bridal Suite for two nights
• Exclusive photo opportunity with the famed Hotel Monteleone rooftop sign
• Fine linens and votive candles on reception tables
• Private area with refreshments for couple prior to grand entrance into reception
• Complimentary bartenders and culinarians during the reception
• Private attendant during the reception for the bridal couple
• Champagne brought to the Bridal Suite at check-in
• In-room dinner delivery after the reception
• One (1) complimentary parking pass for the couple on the evening of the reception
• Two (2) complimentary Criollo breakfast vouchers for the couple to enjoy on the morning after the wedding
• Complimentary cutting and serving of the Wedding Cake
• Complimentary Menu Tasting for up to four (4) people
• Special events manager

All event bookigns are a minimum of three hours. Additional time is available for a fee.

We offer hourly parking rates at the garage for guests attending the wedding.

Yes, please ask your event manager about a room block.

Up to 325 guests is the maximum for a wedding.

Yes. We work with Royal Productions for all A/V needs.

Yes, our sales team will be happy to work with you to create on-site experiences catered to your group.

We do not have a resort fee.

Yes, we offer valet parking in secure parking garages.

We would be happy to work with you and your accommodation requirements. Email us at [email protected] and we will be in touch.

Submit a request for proposal online or email us at [email protected].

With our flexible meeting & event spaces, we can host from 15 to 500 guests.

The hotel is located just over one mile from the Convention Center.

Yes, Hotel Monteleone is a gay-friendly hotel. We proudly welcome guests from all walks of life. The Hotel Monteleone is proud to be a member of the International Gay & Lesbian Travel Association, and we are also a TAG-approved hotel.

Yes, Hotel Monteleone has full wheelchair access via the Bienville Street entrance. We also have Traditional King and Traditional Double Double rooms with wheelchair access. Some of these rooms offer roll-in showers. These rooms are available on request. Shower chairs are also available upon request.

Yes, Hotel Monteleone provides a 24-hour key-access business center for all our New Orleans hotel guests.

Yes, our heated rooftop pool is open from 6:00 AM until 10:00PM (year-round). Acqua Bella, our poolside bar, is open from 11:00AM until 6:00PM (in season) and serves a wonderful selection of refreshing beverages. Access to our pool is reserved exclusively for our guests.

Yes, the Hotel Monteleone has a complimentary 24-hour key access fitness center exclusive to hotel guests. Our hotel gym offers Techno-Gym Cardio Equipment (Precor EFX 885 Elliptical Crosstrainer, Four Excite 1000 Treadmills, Excite 1000 Recumbent Bike, Excite 1000 Upright Bike), and Strength-Training Equipment (Precor DPL 802 Smith Machine with weights, Skill Rowing Machine, and Dumbells with rack system and incline bench). Bottled water and fresh fruit are available. Our French Quarter hotel gym offers panoramic views of both the Mississippi River and the French Quarter.

You do not have to be a hotel guest to visit, order a drink and enjoy live entertainment at the world-famous Carousel Bar. There is no dress code in the Carousel Bar.

No ice chests are allowed to be brought into the hotel. There is a corkage fee of $10.00 per bottle plus tax and gratuity for liquor being brought into the hotel. Liquor being brought into the hotel must be pre-approved and must enter through the Back Door Security Office.

Our Concierge Desk is located in the lobby of the Hotel Monteleone. Reservations for meals, theater, and New Orleans sightseeing tour tickets can be arranged.

Yes, you may see our Concierge, who will be happy to assist you with booking New Orleans sightseeing tours.

Monteleone offers valet parking for all hotel guests. If you are planning to drive or rent a vehicle, the Monteleone offers valet parking for a nightly fee of $48 plus tax per night for all vehicles. Due to space restrictions, we do have a limited amount of parking availability for oversized vehicles (such as F-350s and 15-passenger vans). We cannot accommodate any vehicle over the following specifications: 9 feet, 4 inches high, 79 inches wide, 197 inches long or with a wheelbase of over 116 inches. If you have questions about parking your vehicle at our New Orleans hotel, please call our Transportation Department at (504) 681–4427.

The Monteleone does not have a dedicated airport shuttle. However, Rideshare apps and taxis offer transportation services to our New Orleans hotel. Taxi fare from Armstrong International Airport is $36.00 for one to two people traveling together or $15 per person for groups of three or more. Rideshare apps, Lyft and Uber, are available with fares starting at $45.